Refund & Shipping Policy
At Fitbyfood, we are committed to ensuring a seamless shopping experience. This document outlines our policies for returns, refunds, and shipping for products purchased from www.fitbyfood.in
30-Day Return Policy
You have 30 days from receiving your item to request a return. To qualify, items must be in their original condition: unopened, with labels, and in original packaging. Proof of purchase is required.
Starting a Return
Initiate a return by contacting us at email@example.com. Please send returns to: 1st Floor, Sai Baba Enclave, Najafgarh, New Delhi – 110043. Upon acceptance, we’ll provide a return shipping label and instructions. Items returned without prior request will not be accepted.
Inspection and Issues
Inspect your order upon arrival. Contact us immediately if there are any defects, damages, or incorrect items, so we can promptly address the issue.
For exchanges, return the original item. Once accepted, you can make a new purchase for the desired item.
We’ll notify you upon receiving and inspecting your return. If approved, refunds are processed within 10 business days to the original payment method. Allow additional time for your bank or credit card company to process the refund. Contact us if your refund is delayed beyond 15 business days.
Orders are dispatched within 48 hours, excluding national and mandatory holidays. Delays beyond 48 hours will be communicated with an expected dispatch date.
We ensure products are packed securely to prevent damage during transit.
Delivery and Delays
While we aim for prompt dispatch, delivery times are subject to courier service efficiency. Track your order using the provided tracking number.
Returned products due to delivery issues or incorrect address details will be redelivered after address verification.
Cash on Delivery (COD) is available, but we reserve the right to decline COD orders based on order authenticity.
Contact customer service for order cancellations or changes before dispatch. Changes post-dispatch may not be possible.
We prioritize your satisfaction and will keep you informed about your order’s shipping status. For any queries, our customer service team is readily available.
We may modify these policies as needed. Stay updated by reviewing this document periodically.
For any questions or clarifications, contact our customer service. We are dedicated to making your shopping experience smooth and enjoyable.
Thank you for choosing fitbyfood.